APA Style
Lucas, Robert W. (2015).
Customer Service : Skills For Success (Ed. 6).
United State of America:
MC Graw Hill Educaton.
Chicago Style
Lucas, Robert W.
Customer Service : Skills For Success.
Ed. 6
United State of America:
MC Graw Hill Educaton,
2015.
Buku Referensi.
MLA Style
Lucas, Robert W.
Customer Service : Skills For Success.
Ed. 6
United State of America:
MC Graw Hill Educaton,
2015.
Buku Referensi.
Turabian Style
Lucas, Robert W.
Customer Service : Skills For Success.
Ed. 6
United State of America:
MC Graw Hill Educaton,
2015.
Buku Referensi.